However, it does not provide protection for a chargeback. It is a powerful tool for assessing the risk of fraud, giving you a greater level of confidence when deciding whether or not to complete a transaction. iNet e-Store), or situations where a clerk is unable to swipe a credit card. If theres a match, and the transaction is for the correct customer and contains the correct item, the system posts the return against the first eligible occurrence of that item on the original invoice.Īddress Verification Service (AVS) -This new service is designed for businesses that process credit card sales where the customer is not physically present (i.e. When uploading offline transactions, the system searches QuickRecall for the Doc# and Store. This information can be typed in, or scanned in if the receipt or invoice has a barcode which identifies the document number of the original purchase. In Offline POS, the clerk is prompted for the Doc# and Store (if applicable) of the original purchase. The warning can only be bypassed with the proper security. A warning message displays if there is no purchase history with a quantity available to return against, or if an item being returned was never purchased from the store. It takes into account any quantities previously returned against a particular purchase. When merchandise is returned on a sale, credit memo, order, or special order, POS automatically displays a return validation window, showing the past purchase history of the item being returned. This means you can prevent erroneous returns of products that werent purchased at your store, as well as prevent customers from returning more merchandise than originally purchased. Returns Validation Feature - The Returns Validation feature gives you greater control over returned merchandise by comparing customer returns against past purchases. You can view order changes by order or by date, with further refinement by event. When changing an order, the system logs the date and time, specific details of the change, name of the person making the change, and the terminal number. For example, when adding an order, the system logs the time and date, name of the person adding the order, and the terminal where it was created. Order Change Log Viewer - Now you can review events and information associated with an order or special order with the Order Change Log Viewer. Reinstall Eagle for Windows 16.2 or higher. If the PC you are upgrading to Vista is running Eagle for Windows POS, you must print out and retain a copy of Device Configuration before upgrading or removing Eagle for Windows so that you can reconfigure all their hardware.ĭelete 3apps.ini and 3log.log from the Windows directory.ĭelete the 3apps directory (usually C:\3apps). The Eagle Advice Line is not trained on the Vista upgrade procedure, and will be unable to offer definitive assistance in the event that something goes wrong. Important: the procedure below is for your information only. If for some reason you must upgrade an existing PC to Windows Vista, you must uninstall and reinstall Eagle for Windows. Vista Home Basic is not recommended.Įpicor does not recommend upgrading to Vista on existing PCs running Eagle for Windows for the following reasons: 1) Most of the Vista enhancements will have little or no benefit to Eagle customers, 2) many video and printer drivers are not yet certified under Vista and may not work with this operating system, and 3) additional RAM and other memory upgrades could be required to run Windows Vista therefore, if it is installed without the necessary upgrades, you could see a negative impact on the performance of the system. The versions of Windows Vista that are supported include Vista Business, Home Premium and Ultimate. ![]() ![]() Windows Vista Support Windows POS Enhancements Bill of Materials Enhancements Windows Inventory Enhancements Inventory Label Enhancements Windows Purchasing & Receiving Enhancements Windows Accounts Receivable Enhancements Windows Accounts Payable/General Ledger Enhancements Telecommunications Enhancements Miscellaneous Enhancements Alerts EnhancementsĪce Enhancements Windows Security Enhancements Windows Vista SupportĮagle for Windows release 16 supports running Windows Vista on new PCs that come with Windows Vista installed. ![]() For additional information about a new feature or enhancement described in the document, click the blue underlined text, which will take you to full-featured help about that new feature or enhancement. For example, if you want to go to the section that discusses new POS for Windows features, click the " POS for Windows Enhancements" link. ![]() Above the document is a series of links that take you to a particular section of the document. What's New on Release 16 Welcome to Eagle for Windows Release 16! The document below summarizes the new features available on your Eagle for Windows Release 16 (server Level 28) software.
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